MHP-Medical

Privacy Policy

Data Privacy Statement

MHP Handelsgesellschaft Deutschland mbH (hereinafter referred to as “we” or “us”) takes the protection of your personal data very seriously. This data privacy statement informs you about how we process your personal data in connection with our website and our services.
1. Data Controller

The data controller responsible for processing your data is:
MHP Handelsgesellschaft Deutschland mbH,
Franz-Schädler Str. 10, 67071 Ludwigshafen am Rhein

+49 (0) 621 54562793
, info@mhp-gmbh.com

2. Collection and Processing of Personal Data
We collect and process personal data that you voluntarily provide to us, e.g., when using our website, contacting us, or concluding a purchase agreement. This includes:

  • Contact information: Name, email address, telephone number
  • Order data: Information about your orders, billing and shipping address
  • Payment data: Bank account or credit card information (only for processing payments, not for storage)

3. Purpose of data processing
We process your personal data for the following purposes:

  • Contract fulfillment: To process your orders and provide our services.
  • Customer Service: To address your inquiries and offer assistance with any issues.
  • Marketing: With your consent to send you information about our products and services, provided you have subscribed to our newsletter.

4. Legal basis for processing
Your personal data is processed on the basis of the following legal grounds:

  • Contract fulfillment: Art. 6 para. 1 lit. b GDPR – for the performance of a contract to which you are a party.
  • Consent: Art. 6 para. 1 lit. a GDPR – if you have given us your consent to process your data.
  • Legal obligations: Art. 6 para. 1 lit. c GDPR – to comply with legal obligations

5. Disclosure of Data
We only disclose your personal data if this is necessary for the performance of the contract, if there are legal obligations, or if you have given your explicit consent. This may include:

  • Service providers: Third-party providers who assist us in providing our services, such as shipping providers and payment service providers.
  • Authorities: As part of legal obligations or to enforce legal claims.

6. Your rights
You have the following rights regarding your personal data:

  • Right to information: You can request information about what data we have stored about you.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete data.
  • Right to erasure: You can request the erasure of your data if it is no longer necessary or if you have withdrawn your consent.
  • Right to restriction of processing: You have the right to request the restriction of processing of your data.
  • Right to object: You can object to the processing of your data for specific reasons.
  • Right to data portability: You have the right to request the transfer of your data to another provider.

To exercise these rights, you can contact us using the contact details provided above.
7. Data Security
We implement technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. Our systems are regularly checked for security vulnerabilities and protected by appropriate security measures.
8. Cookies and Web Analytics
Our website uses cookies to analyze website usage and improve your user experience. You can disable the use of cookies in your browser settings. We also use web analytics tools to analyze and improve the use of our website.
9. Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy as necessary to comply with legal requirements or changes to our services. The current version of the Privacy Policy is available on our website.
10. Contact
If you have any questions about the processing of your personal data or about exercising your rights, please do not hesitate to contact us at any time.

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